Use the Maitaki bot

The Maitaki bot answers questions and logs cash in Telegram, in a private chat with you or in your team group. It’s the same Maitaki as Chat in the app, so you can ask from wherever your team already talks.

Before you start, link your Telegram so the bot knows who you are.

Ask in a private chat

Open the chat with @MaitakiBot and type your question, for example “how much did we spend on produce this week?” The bot answers every message in a private chat.

It answers with your own role, about one restaurant at a time:

• Send /where to see which restaurant it’s answering about, and to switch.
• Or name the restaurant in your question.

Ask in your team group

In a group, the bot only answers when you mention it or reply to one of its messages:

• @MaitakiBot what invoices need review?
• Or reply to any of the bot’s messages with a follow-up.

In a group, the bot answers at what the group is allowed to see, whoever asks. In a group set to Operational only, it won’t share sales, spend, prices or labor figures; ask in a private chat instead. See Add Maitaki to your team’s Telegram group.

In a group set to Managers — financials, or in a private chat if you’re a Manager or above, you can also ask the bot for images and reviews:

• send me today’s snapshot for the day’s report card
• send me the timesheet images for who worked and when
• is payroll ready? for the pay period review. See Check if payroll is ready.

Log cash

1. In your team group, send @MaitakiBot cash 412 night. In a private chat, cash 412 night is enough. Add a photo of the cash count with the same words as its caption if you like.
2. The bot shows a card with the date, shift, amount and note.
3. Check it. Tap Change date or Change shift if it’s wrong.
4. Tap Confirm to save it, or Cancel.

Nothing is saved until you tap Confirm. If the bot can’t tell the amount, it asks How much cash? Reply with the number.

To log for an earlier day, reply to a message sent that day and tag the bot: it uses the date the message was sent. A pasted list of several days becomes one card to confirm.

Changed your mind? Tap Undo on the saved message, or reply undo, within 10 minutes. Only the person who logged it can undo it.

Logging cash needs Manual Cash Logging on for the location and a Member role or above. See Log cash sales.

Commands

Send	What it does
/help	Lists what the bot can do.
/where	In a private chat: which restaurant the bot answers about, with a way to switch.
/link CODE	In a group: links the group to a location. Owners and Admins get the code in Settings.
@MaitakiBot link me	In a group: links your own Telegram.

Common questions

The bot says "You're not linked yet".

Link your Telegram from your profile in Maitaki, then send your message again. See Link your Telegram.

It says it can't share sales or financial figures in this chat.

The group is set to Operational only. Ask the bot in a private chat, or ask an Owner or Admin to change the group’s setting.

It says Manual Cash Logging is off.

A Manager can turn on Manual Cash Logging in Settings, under the location’s Sales page.

It says "You can't log cash here."

Your role at that location is Viewer, which can’t add data. Ask an Owner or Admin to change it. See Roles: who can do what.